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  • Shufflehound
    Moderator

    Hi there,

     

    Sorry that we didn’t answer fast enough.

     

    That is great that you found a solution! 🙂

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    It depends on your website setup.

    Can you please share a link yo your website?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Sorry for our late response.

     

    There could be many causes for this. Would it be possible for us to take a look on your website? (you can share the details in the private information field)

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Sorry for our late response.

     

    1. Can you please go to Gillion Settings (at the topbar) > Header > Sticky Header and turn off the sticky header option?
    2. Unfortunately we don’t have such a functionality, but you should be able to find plugins like these ones 
    3. It seems that the infinite scrolling feature is supported only if page template is set to blog and if you activate it under Page settings > Blog

     

    Best regards,

    Shufflehound team

    in reply to: initial setup

    Shufflehound
    Moderator

    Would it be possible for us to login to your website and inspect this issue further? That would help us to find the cause faster (you can share it in the private information field)

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Sorry for our late response.

     

    It seems that we will need to login to your website to debug this issues and try to find the solution (you can share the login details in the private information field).

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Can you please disable performance optimization plugins? Then try again.

    Most likely that a performance optimization plugin is causing this issue.

     

    If that will be the case, then you will need to adjust it’s settings till the CSS starts loading as you like.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    You are welcome! 🙂

    Shufflehound
    Moderator

    Hi there,

     

    Can you please share your website link? We have multiple ways to create a sidebar, so we need see your setup (you can share it in the private information field if needed)

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    We might have an idea what could cause this – please go to Jevelin Settings > Styling > Body and removing Line Height value 0.

     

    Let us know if that works! 🙂

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    It seems that you need to increase the product image thumbnail size to something larger (current is 300px width). You can follow this video tutorial to change it – https://www.youtube.com/watch?v=FtbVCpzCmg8

     

    Best regards,

    Shufflehound team

    in reply to: my images look fuzzy

    Shufflehound
    Moderator

    Hi there,

     

    It seems that you also need to change the font-size attribute, to change the icon size via CSS.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Thank you for letting us know! 🙂

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

    About your questions:

    1. It seems that the block behaves normally, but maybe the issue you are talking about comes from the sticky header?
    2. There should be an option to filter by date and other options. Can you please tell us which page builder element are you using?
    3. Can you please tell us which page builder element are you using?
    4. That is strange. We were not able to replicate it

     

    Best regards,

    Shufflehound team

    in reply to: initial setup

    Shufflehound
    Moderator

    Thank you we were able to login, but when visiting frontend we got:

     

    This page isn’t working
    … is currently unable to handle this request.
    HTTP ERROR 500

     

    Is it working fine for you?

    Shufflehound
    Moderator

    Hi there,

     

    Here will be an article about what is a child theme.

    In short – A child theme is a WordPress theme that inherits the functionality, features, and style of another WordPress theme, the parent theme. You can then customize the child theme without making any changes to the parent theme.

     

    We will need an login details to your website, if you will like for us to create this custom change for you (can be shared in the private information bellow).

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Sorry for our late response.

    We replied in your original topic here.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Can you please disable performance optimization plugins? Then try again.

    Most likely that a performance optimization plugin is causing this issue.

     

    If that will be the case, then you will need to adjust it’s settings till the section starts working.

    Shufflehound
    Moderator

    Sorry for our late response.

     

    Can you please give us a link to one of those products?

    We would like to check if those are build with the Unyson page builder or not. Because if they are not built with the Unyson page builder then there shouldn’t be any issues after migration (you can share the link in the private information field bellow)

    Shufflehound
    Moderator

    You should backup your custom CSS, but it could work as in the frontend there isn’t lot of changes, when moving from Unyson to Redux.

     

    Sure, you can use both page builders at the time.

     

    in reply to: Upgrading to Redux
Viewing 20 posts - 1,861 through 1,880 (of 3,605 total)