Forum Replies Created
Solution for this topic
You can change its color by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
.post-review-svg .sh-pie:after { color: #753434; }Could you please share the screenshot of the review notes section that you want to change the color of?
Hi @stanventuresusa,
I hope you are well today and thank you for your question.
Could you please share your site URL where it’s displaying so that I can help you to achieve it?
Best regards,
Shufflehound teamSolution for this topic
The Jevein theme does not provide a blog post editor but WordPress provides it.
The latest version of WordPress provides a new Gutenberg editor and If you want to use old classic editor then you can do so using the below solutions.
I used the same tool to troubleshoot the issue and the submenu works fine for me by clicking on the parent menu item as shown in the attached screenshot but the sub-menu of sub-menu does not work for me.
Are you facing the same issue?
If you are using the same Header layout on all the pages of your website then I am not sure why you have set a different header layout in the individual page settings as shown in the attached screenshot.
Could you please change it and set it to Default header layout?
I can see the pagelayer plugin is still active on your website that overwrites the theme header & footer therefore the theme header & footer settings do not work.
You have t deactivate the pagelayer plugin to use theme header & footer settings.
I can still see some javascript errors in the browser console on visiting your website.
This can be due to plugin conflict on your site so please try temporarily deactivating all plugins except Unyson, Redux framework and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
The slide displays fine for me as shown in the attached screenshot.
Could you please test it clearing your browser cache?
We have released the latest WPBakery page builder plugin with the below theme version.
Please update the theme to the latest theme version on your website and then update the WPBakery page builder plugin from the below path.
Admin Area -> Appearance -> Install Plugins
Solution for this topic
It was displaying because you had added a script tag in the theme custom code setting as shown in the attached screenshot.
I have removed it now so could you please check it?
You are most welcome here 🙂
Hi @vejov,
I hope you are well today and thank you for your question.
It seems you have created the content using the WPbakery page builder so, please make sure you have enabled the WPbakery page builder for the portfolios as shown in the attached screenshot.
Best regards,
Shufflehound teamHi @b_sanj,
I hope you are well today and thank you for your question.
It is the default behaviour of the “Image Gallery (slider)” element of the Unyson page builder and we can’t change it.
Best regards,
Shufflehound teamHi @siminator,
Sorry to hear about the problem you are having.
I have tested it on my test site and it’s working fine for me using the latest version of the Jevelin theme,
I visited your website and saw you are using the theme version 4.8.4 on your website.
Could you please tell me what issue you were facing so that I can troubleshoot it?
Best regards,
Shufflehound teamI hope you are well today and thank you for your question.
You have to import the demo on your website as described on the below page.
https://support.shufflehound.com/installing-demo/
Best regards,
Shufflehound teamHi @tomshaw68,
Sorry to hear about the problem you are having.
I have tested it on my test site and it’s working fine for me using the latest version of the Jevelin theme.
Please clear and temporarily deactivate the WP Fastest Cache that you are using on your website.
Also, can you please try temporary enabling WP_DEBUG mode? To do this, just go to wp-config.php include this:
define('WP_DEBUG',true);You might already have a line for WP_DEBUG, so just make sure it’s set to true.
Let me know what errors if any you are getting on your website specifically in the footer of the website.
Best regards,
Shufflehound teamHi @zapata,
I hope you are well today and thank you for your question.
It seems the theme jQuery script is causing the issue as jQuery is updated in the latest WordPress version 5.5
The issue is resolved in the below latest version of the theme so please update the theme as described here https://support.shufflehound.com/updating-theme/
Please clear your browser cache after updating the theme so that the latest js and CSS files will be loaded.
Best regards,
Shufflehound teamHi Conny,
I hope you are well today and thank you for your question.
I visited your website and It seems you are using an older version of the theme on your website so please update it to the below latest version as described here https://support.shufflehound.com/updating-theme/
Please clear your website and browser cache after updating the theme so that the latest js and CSS files will be loaded.
Best regards,
Shufflehound teamHi Sanj,
I hope you are well today and thank you for your question.
It is not an issue but the plugin configuration that you can resolve by using the solution shared in the below topic.
https://support.shufflehound.com/forums/topic/mobile-version-doesnt-scroll-down/#post-63567
Best regards,
Shufflehound team
