Forum Replies Created
Hi there,
Can you please let us know if you are using Redux framework plugin or Unyson framework plugin? But it seems that it may be needed to access your website, so we can debug your issue.
Best regards,
Shufflehound team
Hi there,
We don’t have an option for that.
It may be possible with custom CSS, can you please share us your website link, so we can taka a look?
Best regards,
Shufflehound team
Hi there,
Below we will attach the latest WPBakery page builder update file.
About 500 server error we are not sure as it is working fine for the most users including in our test servers. Can you access PHP error logs? That could tell us why that could happen. Or you can share access data in the private field and we could take a look.
Best regards,
Shufflehound team
Hi there,
Sure, we found the cause.
YP_THEME_MODE is also being defined in your child theme. If you will remove it from your child theme then the warning will go away.
Best regards,
Shufflehound team
We have an issue to open your website, it shows that the website have DNS issue. Can you please check that?
About shop pages you can install them by following this tutorial.
We may have an idea what could cause it.
Can you please disable AMP plugin and test it again?
Oh, then it looks like you haven’t updated to the latest theme version.
Here you can download the latest theme version:
Hi there,
Can you please let us know what happens after demo installing. It doesn’t install at all or only installs part of the content?
Best regards,
Shufflehound team
It is possible that you haven’t updated all links to your new domain, because we can see some notices about that. Also we can see that your images doesn’t load in HTTPS and that too should be fixed. Both issues may be fixed by going to Elementor > Tools > Replace URL and replacing old links
No worries, we provide WPBakery updates via theme.
Just delete WPBakery page builder plugin and install it from the theme again under Appearance > Install plugins
If you don’t mind to share access data to your website (in the private field) we can add those pages for you 🙂
Can you please give us exact link to test it? We tested more pages and it was working fine
Hi there,
As this isn’t frequently requested feature it seems that custom code may be required to add description for categories in that place.
Best regards,
Shufflehound team
We just tested your website and everything seems fine both in desktop and mobile. You can see it in the screenshot below.
Did you managed to fix it or the issue is still there?
Can you please try to update it to 6.8.0 version? You can do it Jevelin dashboard under Intall Plugins
Hi there,
Can you please share a link to your website, so we can take a look? Also you should try to disable performance optimization plugins as sometimes they can cause such issues.
Best regards,
Shufflehound team
Hi there,
Can you please let us know which WPBakery page builder version are you using? Sometimes updating could help you are not using the latest version.
Best regards,
Shufflehound team
Oh, that is a pretty old version.
It might be fixed in the latest theme versions.
Can you please try to update it?
Hi there,
Individual demos usually installs only the main content.
Can you please let us know which pages you wanted to be added after the demo import?
Best regards,
Shufflehound team
Sure, thank you!
