Forum Replies Created
Great to hear that the issue is fixed! š
Nice to hear that! š
Most likely it comes from one of your WordPress plugins. We just saw that you have a large amount of plugins therefore it should be one of them. If it is possible please try to deactivate some plugins and see if the issue goes away.
Hi there,
We just saw your website and can you please let us know which section we need to test?
Best regards,
Shufflehound team
Hi there,
It could be related to the WordPress hosting settings.
Can you please share your login data to your website in the private field? Then we could try to debug it.
Best regards,
Shufflehound team
Thank you.
Looks like we managed to fix this issue with custom JS code in the theme settings. Can you confirm that? š
Thank you for the login data.
Just to clarify – which website section we need to test?
We improved cookies message and mobile header white space issue (which we could confirm in our testing site).
Can you please clear the website cache and see if it is fixed? We couldn’t successfully clear JavaScript file cache.
Hi there,
If you have the latest theme version then page the demos should be available under admin dashboard “Jevelin > Import Demo” (plugin installation might be required).
There you should see all our landing examples. š
Best regards,
Shufflehound team
Nice to hear that the issue is fixed! š
Nice to hear that issue is fixed! š
Thank you, looks like we managed to fix this issue by adding small CSS snippet in the theme settings. š
Can you confirm it?
Thank you!
Looks like we managed to fix the issue. š
Can you please check it?
Hi there,
We haven’t seen this kind of issue yet.
It seems that this kind of issue should be coming from some kind plugin instead of the theme.
Can you share login data to your website in the private field? Then we could try to debug it.
Best regards,
Shufflehound team
Can you please share them again? Looks like login data didn’t add successfully as we don’t see it.
Hi there,
It is hard to say why that could happen.
Can you please share your website link, so we can inspect this further?
Best regards,
Shufflehound team
We are glad that we could help! š
That is great! š
Image can be changed when editing home page in WPBakery page builder and there you can change sections background image.
Ok, we will notify you when the update or fix will be ready
We may have some cluses on how to fix it, but we would need to access your website dashboard to debug it. Is it possible? You can share login data in private field.
