Forum Replies Created
That is strange. In that case, you can just send them to our email at [email protected].
Please let us know when you send it.
Hi there,
It seems that we will need to log into your website to fully understand and fix the issue. Would that be possible?
Best regards,
Shufflehound team
Hi there,
It seems that the footer built by the WPBakery page builder currently doesn’t support the parallax effect. When switching to the default footer layout parallax is working as expected.
Best regards,
Shufflehound team
It seems that we managed to fix it. It has been blocked under Slider Revolution options (see below).
Can you please take a look? 🙂
It seems that we managed to fix the curved corners.
Can you please take a look? 🙂
Hi there,
Sorry for the confusion.
We have two-page builders due to the fact that one of them is a legacy page builder (Unyson) and another is the current one (WPBakery). You should just install all the demos which have the WPBakery page builder mentioned.
It seems that you just need to install – Portfolio (WPBakery Builder) demo besides the corporate demo and you will have what you need with a one page builder.
Best regards,
Shufflehound team
Hi there,
It seems that we found the issue – for some unknown reason you’re website HTML block tag gets added a custom CSS that is causing it.
Below we created a simple CSS that should fix it:
html { height: auto!important }Let us know if that works! 🙂
Best regards,
Shufflehound team
Hi there,
We can see that you have a message – the Elementor Pro license has expired. That may be the issue if you have built it via Elementor Pro header builder.
Best regards,
Shufflehound team
- While you have the page content built by the Unyson page builder you will need to keep it active as otherwise, your website won’t work properly
- We just checked and the shortcodes.css file by default loads before the style.css file, so we are not quite sure why on your website the order is changed. Would it be possible to log in to your website, so we can try to find the cause?
Hi there,
We can understand that.
Maybe you can try to switch from the masonry to the grid layout. It seems that there won’t be too much of a difference visually.
Best regards,
Shufflehound team
Hi there,
Please try to add this custom CSS to your website:
header.primary-mobile { z-index: 1001!important; }Let us know if that works! 🙂
Best regards,
Shufflehound team
Hi there,
Can you please share a link to your website, so we can see your current setup?
Best regards,
Shufflehound team
Hi there,
Can you please share a link to your website, so we can see your current setup and test the product quantity issue?
Best regards,
Shufflehound team
Hi there,
Can you please specify in which exact place you would like to make the changes?
Best regards,
Shufflehound team
Hi there,
That is strange. Please try the following:
- Check if you have the latest theme version 5.3.3 and if not, update it and try to add a new page
- Disable all the activated plugins and try to add a new page
- Switch to the default theme and try to add a new page
Let us know if that works! 🙂
Best regards,
Shufflehound team
Hi there,
We are sorry to hear that.
You will need to create a new refund request in Themeforest so that we can confirm it.
Best regards,
Shufflehound team
That is great! 🙂
Would it be possible to login into your website and test it further? (you can share it in the private information field)
Hi there,
Thank you for the login data!
Unfortunetly it shows “ERROR: Incorrect username or password.” can you please check the login data?
Best regards,
Shufflehound team
We can understand that, but at the moment we don’t have any clues about what could cause it.
Can you please switch to a standard WordPress theme and test it then? Also if you disable the Redux framework does the issue go away?
