Forum Replies Created
Back then we didn’t have automatic theme update functionality. Now you can enter your purchase key in our theme dashboard and there will be no need for manual theme updates.
If needed, here is the latest beta version:
Thank you!
The latest stable version is 5.3.2
@ot.tremelin – Update the theme to the latest version and it should be fine. Yes you should select the “Full upgrade”. After the upgrade there will be option to migrate back (if needed).
About their Google Fonts API who knows… They have stopped the plugin development for a long time. That is the reason we moved to another framework which is well supported.
@syllogistic – Then your version doesn’t yet support this feature. Please upgrade it to the latest theme version and the feature should appear.That is great! 🙂
Can you please create a new ticket, so we can keep the tickets organized by topics?
Hi there,
Thank you for letting us know!
We previously tested your website and we could confirm the issue, but couldn’t find any causes in our end, so that is great that you managed to fix it! 🙂
Best regards,
Shufflehound team
We have found the cause of this issue – Unyson framework Google Fonts API page is down (which is being updated from there once in a week).
It seems that we might have a fix for those who use WPBakery page builder instead of the Unyson page builder.
Go to the Admin dashboard > Jevelin (left side) > Framework Upgrade and follow the steps (install Redux framework, make migration and remove the Unyson framework).
Let us know if that works!
Hi there,
Can you please share us a link to your website, so we can test it?
Best regards,
Shufflehound team
Edited:
It seems that we might have a fix:
Go to the Admin dashboard > Gillion (left side) > Framework Upgrade and follow the steps (install Redux framework, make migration and remove the Unyson framework).
Let us know if that works!
You can download our latest beta version below and install it manually via ZIP file.
Let us know if that fix the issue!
Hi there,
We would need to test your website to see what could cause this. Can you please share a link to your website? (you can share it in the private information field).
Best regards,
Shufflehound team
It seems that we might have a fix for those who use WPBakery page builder instead of the Unyson page builder.
Go to the Admin dashboard > Jevelin (left side) > Framework Upgrade and follow the steps (install Redux framework, make migration and remove the Unyson framework).
Let us know if that works!
Hi there,
Any ideas if anything got updated before this issue?
Would it be possible to login to your website?
Best regards,
Shufflehound team
Hi there,
Any ideas if anything got updated before this issue?
Would it be possible to login to your website?
Best regards,
Shufflehound team
Hi there,
We are not sure what could exactly cause this.
Also are you using the Unyson page builder? If you are not using it then migrating to the Redux framework could be the solution.
Best regards,
Shufflehound team
Hi there,
Have you made some updates before it happened?
Also are you using Unyson page builder? If you are not using it then migrating to the Redux framework could be the solution.
Best regards,
Shufflehound team
Hi there,
Have you made some updates before it happened?
Also are you using Unyson page builder? If you are not using it then migrating to the Redux framework could be the solution.
Best regards,
Shufflehound team
Hi there,
We just visited your website and it seems that everything is loading fine now and the copyrights are also removed.
About the broken layout we have seen that happen after updating the Elementor plugin for a moment (when it is regenerating all the website CSS). We will inspect this issue further.
We just launched our theme and unfortunately you saw our theme with the first launch bugs, which we didn’t see in our testing sites. Thank you for reporting them and we are hoping that soon our theme will be polished without any major launch bugs left. Still we would understand if you would want a refund and we can provide it if needed.
Best regards,
Shufflehound team
Hi there,
That is strange, would it be possible to login to your website?
As at this moment it is hard to guess what could cause this.
Best regards,
Shufflehound team
Thank you! 🙂
We uploaded the latest beta version to your website and it seems that both issues are fixed. Can you please take a look?
