Forum Replies Created
Hi there,
Thank you for you login data, we could access your site successfully.
Can you please give us more specifics about your issue, like what exactly isn’t working?
We can create a custom code where we can set custom image cropping dimensions, which could atleast partially fix your issue. You just need to let us know in which dimensions you would like to crop all your images.
Yes, we can reproduce it.
Can you please try this CSS snippet bellow (you can use it by adding it here – Admin Dashboard -> Appearance -> Theme Settings -> Custom Code -> CSS Code ):
.fullcoveredvideo audio, .fullscreenvideo audio .fullcoveredvideo video, .fullscreenvideo video { background: transparent!important; }Let us know if it improves your issue.
Thank you, we added this to our to-do list and we will let you know when this feature will be added. 🙂
First of all you can just try to download/update to the latest theme version bellow:
You can update it by either deleting existing theme and then install latest theme version of it or use the following plugin to update the theme.
https://wordpress.org/plugins/easy-theme-and-plugin-upgrades/
After activating the above plugin just install the downloaded theme on your site.
You won’t lose your site content after updating the theme but for safer side you can take backup of your site before updating the theme.
Solution for this topic
Can you please try following CSS snippet (you can place it here – Admin Dashboard -> Appearance -> Theme Settings -> Custom Code -> CSS Code ):
.primary-mobile { height: auto!important; }Let us know if the issue if fixed.
Nice to hear that. 🙂
We can confirm the issue, but can you please update theme version to the latest? We included this issue fix in later theme updates. Therefore it could be fixed by just updating the theme.
Here you can download our latest beta version:
Let us know if that fixes this issue.
Sorry for our late response.
Can you please give us a link to your website, so we can take a look if it doesn’t look different from our test site? (you can post it in private field)
Hi there,
You can edit it by going to front page edit page and there should be Visual Composer content with this subscription form.
Best regards,
Shufflehound team
Would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will bee able see it.”?
Solution for this topic
Thank you for your sceenshot.
Please try this article – https://chriseggleston.com/fix-missing-visual-and-text-tabs-in-pagepost-editor/ and let us know if the issue is fixed.
Sorry for our late response.
We can see your website, but looks like you turned off this feature completely. Therefore at the moment we can’t do any debugging.
We just tested it and looks like it is now much larger, maybe even too large.
It is possible that browser cache wasn’t fully cleared.
Thank you, let us know if you have another questions.
Looks like we found the issue.
Please download/test our latest beta version bellow and let us know if this issue is fixed. 🙂
Best regards,
Shufflehound team
It should work, can you please take a look on this video, which we found for you? Maybe then it will be easier to understand how to do that.
Can you please give us a link to your website, so we can take a look? (you can post it in private field)
Hi there,
Sorry for our late response.
We just made some tests in your site and we can see that it us caused by these language flags, which is blocking icon clicks.
We can see that our other support moderators give you some custom CSS code, therefore please try to change it to this:
#page-container + div { z-index: 9999; margin-top: 40px; }Let us know if that works. 🙂
Best regards,
Shufflehound team
Nice to hear that. 🙂
