Forum Replies Created
We can confirm the issue, but can you please update theme version to the latest? We included this issue fix in later theme updates. Therefore it could be fixed by just updating the theme.
Here you can download our latest beta version:
Let us know if that fixes this issue.
Sorry for our late response.
Can you please give us a link to your website, so we can take a look if it doesn’t look different from our test site? (you can post it in private field)
Hi there,
You can edit it by going to front page edit page and there should be Visual Composer content with this subscription form.
Best regards,
Shufflehound team
Would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will bee able see it.”?
Solution for this topic
Thank you for your sceenshot.
Please try this article – https://chriseggleston.com/fix-missing-visual-and-text-tabs-in-pagepost-editor/ and let us know if the issue is fixed.
Sorry for our late response.
We can see your website, but looks like you turned off this feature completely. Therefore at the moment we can’t do any debugging.
We just tested it and looks like it is now much larger, maybe even too large.
It is possible that browser cache wasn’t fully cleared.
Thank you, let us know if you have another questions.
Looks like we found the issue.
Please download/test our latest beta version bellow and let us know if this issue is fixed. 🙂
Best regards,
Shufflehound team
It should work, can you please take a look on this video, which we found for you? Maybe then it will be easier to understand how to do that.
Can you please give us a link to your website, so we can take a look? (you can post it in private field)
Hi there,
Sorry for our late response.
We just made some tests in your site and we can see that it us caused by these language flags, which is blocking icon clicks.
We can see that our other support moderators give you some custom CSS code, therefore please try to change it to this:
#page-container + div { z-index: 9999; margin-top: 40px; }Let us know if that works. 🙂
Best regards,
Shufflehound team
Nice to hear that. 🙂
Hi there,
Our theme uses built-in post view counting function. Therefore isn’t affected with Jetpack plugin option changes. Do you think we should change our view counting function to work like this for all theme users?
Best regards,
Shufflehound team
Hi there,
Thank you for your question, but at the moment we couldn’t fully understand your issue. Can you please describe it more or add some screeshots with this issue visiable?
Best regards,
Shufflehound team
Hi there,
Sorry for our late response.
Can you please give us a link to your website, so we can take a look? (you can post it in private field)
Best regards,
Shufflehound team
Hi there,
We just tested it in our demo sites and we can’t replicate this issue.
We can confirm that this file should exist in this exact path, so can you please check if when uploading theme these files isn’t somehow corrupted and deleted?
Best regards,
Shufflehound team
Hi there,
Thank you for your issue specifics. 🙂
Can you please give us a link to your website, so we can take a look? (you can post it in private field)
Best regards,
Shufflehound team
Hi there,
Can you please test our latest beta version and confirm that this issue is fixed? 🙂
Best regards,
Shufflehound team
Hi there,
Thank you for your question.
This seems like a good idea, but can you please confirm that we understood it right – you want to show image captions (or image names) directly bellow images as it isn’t shown anywhere at this moment? (notice that it would correctly work only for pages, where gallery isn’t activated)
Best regards,
Shufflehound team
