Forum Replies Created
Hi there,
Our theme uses built-in post view counting function. Therefore isn’t affected with Jetpack plugin option changes. Do you think we should change our view counting function to work like this for all theme users?
Best regards,
Shufflehound team
Hi there,
Thank you for your question, but at the moment we couldn’t fully understand your issue. Can you please describe it more or add some screeshots with this issue visiable?
Best regards,
Shufflehound team
Hi there,
Sorry for our late response.
Can you please give us a link to your website, so we can take a look? (you can post it in private field)
Best regards,
Shufflehound team
Hi there,
We just tested it in our demo sites and we can’t replicate this issue.
We can confirm that this file should exist in this exact path, so can you please check if when uploading theme these files isn’t somehow corrupted and deleted?
Best regards,
Shufflehound team
Hi there,
Thank you for your issue specifics. 🙂
Can you please give us a link to your website, so we can take a look? (you can post it in private field)
Best regards,
Shufflehound team
Hi there,
Can you please test our latest beta version and confirm that this issue is fixed? 🙂
Best regards,
Shufflehound team
Hi there,
Thank you for your question.
This seems like a good idea, but can you please confirm that we understood it right – you want to show image captions (or image names) directly bellow images as it isn’t shown anywhere at this moment? (notice that it would correctly work only for pages, where gallery isn’t activated)
Best regards,
Shufflehound team
Hi there,
Sorry to hear that.
Can you please give us a link to your website, so we can take a look? (you can post it in private field)
Best regards,
Shufflehound team
Hi there,
There are multiple things you can do to improve site loading performance:
- You should use PHP 7.0 or 7.1 versions
- Install/activate CSS/JS file minification plugin like this https://wordpress.org/plugins/autoptimize/
- Install/activate some caching plugin like this https://wordpress.org/plugins/wp-super-cache/
Best regards,
Shufflehound team
Hi there,
We just made a multiple improvements regarding to this issue, so please test our latest beta version bellow and let us know if this issue is fixed. 🙂
Best regards,
Shufflehound team
Hi there,
Looks like you are using “Shufflehound Instagram” widget, which is outdated method and could have some issues.
Better would be to install our recommended WP Instagram Widget , then add it in widgets with name “Instagram” and input all necessary fields.
Let us know if that works. 🙂
Best regards,
Shufflehound team
Hi there,
At the moment this feature isn’t available.
Can you please tell us more how would you use it if we would consider to add it in future theme versions?
Best regards,
Shufflehound team
Hi there,
Sorry to hear that.
Can you please give us a link to your website, so we can take a look? (you can post it in private field)
Best regards,
Shufflehound team
Hi there,
Sorry to hear that.
Did you add your Google Maps API key? (it is now Google requirement to get it working)
Best regards,
Shufflehound team
Hi there,
You can update it by either deleting existing theme and then install latest theme version of it or use the following plugin to update the theme:
https://wordpress.org/plugins/easy-theme-and-plugin-upgrades/
After activating the above plugin just install the downloaded theme on your site.
You won’t lose your site content after updating the theme but for safer side you can take backup of your site before updating the theme.
Best regards,
Shufflehound team
You’re welcome.
We will let you know when the issue is fixed. 🙂
Hi there,
If we understood you correctly, then please follow this:
1. Go to editing page where Visual Composer is enabled2. Click on button in our screenshot bellow
3. Select “Subscribe” category and choose layout you want
Let us know if that works. 🙂
Best regards,
Shufflehound team
Nice to hear that. 🙂
Hi there,
Sorry, but we can’t see your screenshots, can you add them again? 🙂
Best regards,
Shufflehound team
