Forum Replies Created
The issue is fixed in the below latest version of the theme so please update the theme as described here https://support.shufflehound.com/updating-theme/
The issue is fixed in the below latest version of the theme so please update the theme as described here https://support.shufflehound.com/updating-theme/
The issue is fixed in the below latest version of the theme so please update the theme as described here https://support.shufflehound.com/updating-theme/
Solution for this topic
The issue is fixed in the below latest version of the theme so please update the theme as described here https://support.shufflehound.com/updating-theme/
Solution for this topic
The issue is fixed in the below latest version of the theme so please update the theme as described here https://support.shufflehound.com/updating-theme/
Solution for this topic
I have tested it on my test site and the HTML code is working fine for me using the latest version of the Jevelin theme as displayed in the attached screenshot.
Could you please share the screenshot of the screen where you have added the HTML code?
The issue is fixed in the below latest version of the theme so please update the theme as described here https://support.shufflehound.com/updating-theme/
The issue is fixed in the below latest version of the theme so please update the theme as described here https://support.shufflehound.com/updating-theme/
The issue is fixed in the below latest version of the theme so please update the theme as described here https://support.shufflehound.com/updating-theme/
About the instagram on sidebar is true, now it appers, but alway with the same size, even if I changing it. First bug
I could confirm the issue on my test site, therefore, I notified the theme developer about this so that it will be fixed.
The issue will be fixed soon.
when I use instagram on footer at homePage it works also, even if the same issue size, but I can have it doesn’t appers in other page.
ex: http://wp5.lmtr.com.br/o-que-comer-em-cada-pais/ Secound bugMy facebook widgets in all browser still doesn’t appers correct, as I said in my first message it just appers partial Thrid bug
Would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
I can not access the admin area of your website using the shared login credentials so could you please make sure that I could access it so that I can help you?
Also, could you please try deactivating the Unyson plugin?
It links to home page but If you want to change the link then you have to develop a custom code.
Your shared credentials are not working for me now so could you please check whether they are correct and working fine?
Also, please try deactivating the Unyson plugin.
Glad, it is working fine for you now!
To help us keep the support thread separates could you please create a new thread for each of your other questions instead of asking them in your single thread as it makes the thread messy and hard to read.
If you want to you can also add a reference to this thread in your newly created thread.
We would be more than happy to help you with your new thread.
I logged into your website and resolved the issue.
Could you please check it now?
No, I didn’t do anything.
Could you please check whether it got changed somehow in the theme settings?
Also, please make sure that you are using the latest version of the theme.
We troubleshoot the issue more and found out that it works fine after deactivating the Unyson plugin.
Could you please test it by deactivating the Unyson plugin on your website?
This is a known issue in the latest theme version 5.0 that is fixed in version 5.0.1 which will be released shortly.
Solution for this topic
Hi @sanbid,
I hope you are well today and thank you for your question.
You can edit the row using the WPbakery page builder and add video to it as shown in the attached screenshot.
Best regards,
Shufflehound teamWould you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
