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Viewing 20 posts - 2,101 through 2,120 (of 3,669 total)
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  • Shufflehound
    Moderator

    Hi there,

     

    Which theme version are you using? Also can you please let us know on which PHP version you are currently using?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    We took a look on your issues

    1. We removed it
    2. It was working fine now for us
    3. We changed it
    4. We added some performance plugins like WP Fastest Cache and Autoptimize, though you website hosting seems slow as the admin page also loads slow

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Well that is strange as it is working fine for us.

    Would it be possible to login to your website?

     

    Also have you updated the theme to a recent version?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    We tested it and it was working fine for us.

    Can you please confirm that you updated the theme to the attached file?

    Shufflehound
    Moderator

    Thank you, we were able to login and we made some improvements.

    Can you please take a look?

    in reply to: Boxed Theme Demo

    Shufflehound
    Moderator

    Hi there,

     

    Sorry for our late response.

     

    We can offer to login to your website and try to help to fix your issues ourselves as that would be the fastest way to fix it (if that is possible – you can share the login data in the private field below)

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    We will try to fix those issue, but we will need to see your website as currently it shows “COMING SOON”.

    Maybe we can login in to your website? (you can share your access data in the private field)

     

    Best regards,

    Shufflehound team

     

    Shufflehound
    Moderator

    Hi there,

     

    We created this CSS snippet:

    .sh-contacts-widget-item i {
    
    top: -6px;
    
    }
    

     

    Let us know if that fixes your issue! 🙂

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    Can you please give us a link to your website? So we can see your setup and your current progress (you can share it in the private field if needed)

     

    Best regards,

    Shufflehound team

     

    Shufflehound
    Moderator

    About the timeline element – did you try to change the style option? It seems that not all of our styles supports images and icons.

     

    Let us know if that works! 🙂

    Shufflehound
    Moderator

    Hi there,

     

    To get your desired look you can do that in two ways:

    • overwrite archive.php from the child theme and add that code there
    • use jevelin_before_content action and create a function from the child theme that will add the content

    The function could look look like this:

    function jevelin_before_content_function() {
        if( is_shop() ) {
            // your content
        }
    }
    add_action('jevelin_before_content', 'jevelin_before_content_function');

    The action is added in the latest beta version below:


    Please login to access this file

     

    Hope that helps!

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    That is strange.

    We tried to take a look on your issue, but your login details didn’t work for us.

     

    Best regards,

    Shufflehound team

    in reply to: Boxed Theme Demo

    Shufflehound
    Moderator

    Hi there,

     

    We added some improvements in the latest beta version below.


    Please login to access this file

     

    Please try it and let us know if that fixes your issue. 🙂

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Hi there,

     

    You should try to update the theme.

    Updating is easy, just download our latest theme version below and upload it under add new theme.


    Please login to access this file

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    Thank you, but that is the demo you are using.

    We would like to know which page builder you are using – WPBakery page builder or Unyson?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    We are glad that it worked! 🙂

    in reply to: Hamburger menu color

    Shufflehound
    Moderator

    Hi there,

     

    Sorry for our late response.

    We saw your website. Did you manage to fix it?

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    We saw your website and with a small tweak to your CSS code it should work just fine (we added body at the beginning)

    body .primary-mobile-light .sh-header-mobile:not(.sh-sticky-mobile-header-active) .c-hamburger:not(.is-active) span,
    body .primary-mobile-light .sh-header-mobile:not(.sh-sticky-mobile-header-active) .c-hamburger span:before,
    body .primary-mobile-light .sh-header-mobile:not(.sh-sticky-mobile-header-active) .c-hamburger span:after{
        background-color: #000 !important;
    }
    in reply to: Hamburger menu color

    Shufflehound
    Moderator

    Hi there,

     

    Sorry for our late response.

    It seems that you managed to fix it? We can see video in the page.

     

    Best regards,

    Shufflehound team

    Shufflehound
    Moderator

    That is strange as we can see in the inspect element window that the padding from the column is causing this issue (see in the image below).

    We can fix it for you if it is possible to login to your website.

     

    Best regards,

    Shufflehound team

    Attachments:
    You must be logged in to view attached files.
Viewing 20 posts - 2,101 through 2,120 (of 3,669 total)