Forum Replies Created
Hi there,
That is a strange error as no other user has reported such issue.
We would need a login data to your website to debug and fix it as we couldn’t replicate it in our test site.
About the Redux framework – it is meant as an replacement for the Unyson framework and is meant for the theme settings. In the long term you should upgrade as the Unyson framework as the plugin isn’t developed anymore and could cause some issues in the future. As for the WPBakery page builder (in this process) you won’t need to change anything about it.
Best regards,
Shufflehound team
Hi there,
Can you please check if you are using the latest theme version? (the latest is 5.3.3).
Also can you please disable the background video feature to check if that isn’t causing these issues.
Best regards,
Shufflehound team
Hi there,
Did you manage to fix it? We couldn’t replicate the issue anymore.
We could see the article content immediately as the page started to load.
Best regards,
Shufflehound team
Hi there,
Can you please share a link to your website, so we can take a look on your current setup? That will help us to figure out the solution.
Best regards,
Shufflehound team
Hi there,
It seems that you are still using the Unyson page builder and that is keeping you from disabling it. For now you can just keep Unyson framework active and if in the future you will rebuild it with the WPBakery page builder, then you will be able to fully disable it.
Best regards,
Shufflehound team
Hi there,
Sure, the only thing that should be overwritten is the theme settings, but you could easily export and then import back the old settings (when using Redux framework). Other than that you will have some new posts, pages and images.
Best regards,
Shufflehound team
Hi there,
We are sorry to hear that.
Could you please share a login data to your website, so we can inspect this issue for you? (you can share it in the private information field).
Best regards,
Shufflehound team
Hi there,
Have you tried to use Loco Translate plugin?
It should help you to translate theme texts.
Best regards,
Shufflehound team
To find the purchase code, please see the image below.
Depends on the performance plugins you are using. Most likely there should be a clear cache button.
Hi there,
You need to upgrade to a recent theme version. We recommend to upgrade to the latest theme version available (the newest is 4.3.3)
Best regards,
Shufflehound team
Hi there,
Sure, can you please give us a link to your website, so we can see the section you are mentioning?
Best regards,
Shufflehound team
Hi there,
Unfortunately we don’t have a solution or that.
Most WPBakery page builder elements works about the same as in the Unyson page builder (similar options and elements), that should make it a little bit easier to migrate to it.
Also if you had installed a demo content before (as a base for your website), you can install WPBakery page builder made demo content to make it even easier.
By the way we attached a screenshot below on how you can tell if the page is built by Unyson.
Best regards,
Shufflehound team
Can you please try to disable all plugins except the WPBakery page builder and Redux framework? Let us know if that changes anything.
If that won’t work we will need to login in to your website to debug this issue further (you can share the login data in the private information field)
Hi there,
You can try this child theme we have uploaded below and see if that works.
Best regards,
Shufflehound team
Would it be possible to login to your website and debug this issue from the admin panel? (you can share the login data in the private information field)
Hi there,
Not sure if that would change anything, but there shouldn’t be a space between the text “mailto: xxx”.
Also which Slider Revolution version are you using?
Best regards,
Shufflehound team
Unfortunately we don’t have a solution or that.
Most WPBakery page builder elements works about the same as in the Unyson page builder (similar options and elements), that should make it a little bit easier to migrate to it.
Also if you had installed a demo content before as a base for your website, you can install WPBakery page builder made demo content to make it even easier.
Hi there,
Can you please let us know if that is working in the Google Chrome browser?
Best regards,
Shufflehound team
Hi there,
Previously you had a theme version, which didn’t have option to add theme license and therefore you didn’t have automatic updates for the theme.
Now when entering the purchase code you will get automatic updates in the future. 🙂
Most likely you have some website caching enabled that needs to be cleared for the site guests.
Best regards,
Shufflehound team
That is great that it worked! 🙂
Unyson migration to Redux was available for some time now, but it was optional for those users who have an issue with it.
