Forum Replies Created
Hi there,
We added Tiktok icon for the team element in the latest beta version bellow:
Please download/install it and let us know if that works! π
Best regards,
Shufflehound team
Hi there,
Sorry for our late response.
Do you have the latest theme version installed? (5.3.2)
If yes, can you please share a link to your website? (you can share it in the private information field bellow) We need to see your current website setup to try to figure our what could be the cause.
Best regards,
Shufflehound team
Hi there,
Sorry for our late response.
It seems that we don’t support option to open products in a new tab. It might be possible to add it via custom JS.
Each product page can be customized by going to the product edit page and changing options under page settings.
Best regards,
Shufflehound team
Oh, we might found the cause.
Can you please add “Section” element and drag and drop your content with the column inside the section element. Then go to it’s options and change the padding to: 0px.
This could happen due to fact that Unyson page builder will always put element in section, even if the section isn’t added. This is one of the reasons why we recommend to use WPBakery page builder.
Let us know if that works! π
Please try to disable all optimization plugins and see if that fixes it.
We tested it locally and in our test site we can’t get this error to appear, so it seems that your site configuration somehow could be causing this.
If that doesn’t work we can offer to login to your website and try to find the cause (you can share login information in the private information field bellow)
Best regards,
Shufflehound team
Hi there,
We just tested it our test site and it seems that is working just fine with the header layout 6 selected. One suspect that could cause this would be the optimization plugins. Can you please enable the header layout 6 and disable all the optimization plugins?
Best regards,
Shufflehound team
Hi there,
We found that one issue was that Unyson and Redux Framework both were running at the same time. So we disabled the Unyson plugin and that should solve some issues and improve the performance.
About those projects we can see that under “Izceltais attΔls” you don’t have any selected images and therefore nothing is shown in the frontend. When we attached an image then it was working just fine.
Best regards,
Shufflehound team
Hi there,
We just checked and unfortunately this element doesn’t support custom category order (only ascending and descending).
Best regards,
Shufflehound team
Thank you!
It seems that you might be using AMP plugin, that could do something like that.
Can you please disable it?
Let us know if that works! π
Hi there,
Sorry for out late response.
Can you please share your website link, so we can see your current setup? (you can share it in the private field bellow)
Also we are not sure if the screenshots are from your website or they are from different website and you want to create something simlair.
Best regards,
Shufflehound team
Hi there,
Looks like we can’t test your issue due to your websites maintenance mode. Can you please share the login data or disable it?
Best regards,
Shufflehound team
Hi there,
Looks like we can’t test your issue due to your websites maintenance mode. Can you please share the login data or disable it?
Best regards,
Shufflehound team
Hi there,
Looks like we can’t test your issue due to your websites maintenance mode. Can you please share the login data or disable it?
Best regards,
Shufflehound team
Hi there,
Did you manage to fix the issue? We can’t replicate your issue (shown in the screenshot) anymore.
Best regards,
Shufflehound team
Hi there,
Have you added some custom CSS code for that block? (it seems that way)
In the screenshot bellow #cf7-5 input:not([type=”submit”]) needs to be changed to #cf7-5 input:not([type=”submit”]):not([type=”checkbox”])
That should solve this issue. π
Best regards,
Shufflehound team
We are glad that it worked! π
Hi there,
As we have multiple supported page builders and frameworks – can you please give us a link to your website, so we can see your current website setup and the progress of it?
Best regards,
Shufflehound team
It seems that in this case the social media icons can be changed via page builder (in the team element). At the moment that element doesn’t support Tiktok, but we could consider adding it
Hi there,
We made some tests and it was working fine for us.
Did you manage to fix it?
Best regards,
Shufflehound team
Hi there,
That is strange, do you have the latest theme version installed?
Best regards,
Shufflehound team
